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SHOOP HELP CENTER

FAQ-Transport-Icon
TRANSPORT ISSUES

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FAQ-Package-Icon
SHIPPING & HANDLING

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FAQ-Payment-Icon
PAYMENT ISSUES

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FAQ-Delivery-Icon
LATE DELIVERY

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FAQ-Payment-Security-Icon
PAYMENT SECURITY

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FAQ-Customer-Care-Icon
CUSTOMER CARE

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POPULAR QUESTIONS

Can I cancel my order after I’ve placed it?

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What do I do if I receive a faulty item in my order?

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Can I amend my order after I’ve placed it?

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I’m missing an item from my order, what do I do?

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How can I cancel my order – Consumer Contracts Regulations 2013

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Can I get a refund if the price has changed since I ordered it?

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The product code on my delivery note is different from the website?

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I have an incorrect item in my order, what do I do?

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GETTING STARTED

We’ve put together some useful guides that will help you learn and use Shoop! WooCommerce website